News

To the HPCf community: Tomorrow, Thursday August 24, 2023, the HPCf's network will undergo maintenance in order to migrate the HPCf's circuit from Claro to Liberty.  The migration will be carried out starting at 8:00 am. During the maintenance window, HPCf and IX-PR services will experience a short interruption. We apologize for the inconvenience this maintenance may create. Thank you for your understanding. [...]

Boqueron's replacement switch has finally been installed and Boqueron is back online. Users should be able to log back in and use the cluster normally. Before resuming your work, we invite you to take a few moments to back up all your data currently on Boqueron. Please remember that, per our Storage Policy: Boqueron is not meant to provide reliable long-term storage. We do our best to keep users’ data safe, but by making use of the HPCf cluster (and HPCf systems in general), us[...]

The purchase of the replacement switch for Boqueron is underway. Due to the pandemic, it is difficult to estimate how long it'll actually take for the switch to ship and arrive to us, but we wanted to let our users know how things are proceeding. We will most likely have to wait for the switch to arrive in order to reestablish user access to their data, since the alternatives that we considered do not seem viable. We will continue updating on Boqueron's status as new developments occur. A[...]

During the past week we identified the main issue that has caused the downtime and we began taking steps to resolve it. The problem lies in Boqueron's main internal 10 G switch, which, after extensive testing, we have concluded will unfortunately need to be replaced. We have begun the process of obtaining quotes for the new switch to proceed with a purchase. We are also discussing what our alternatives are during the time it will take for the replacement switch to arrive. We will update as s[...]

An internal networking issue is disrupting Boqueron's operations. User data is safe, but it is currently inaccessible to users until the issue is resolved. We are working both remotely and on-site to fix the issue as quickly as possible within the restrictions in place to stop the spread of the coronavirus. We will update with more details as they become available. As always, if you have any questions or comments, feel free to write to us at help(at)hpcf.upr.edu. [...]